This Privacy Policy (“Policy”) is intended to help users understand what information is collected by AEONMALL Vietnam Co., Ltd. – Thanh Hoa Branch (hereinafter referred to as “AEON MALL Thanh Hoa” or “we”) and how we ensure the security of personal information when users access and/or use the AEON MALL Thanh Hoa website (“Website”).
Users are responsible for promptly notifying us of any unauthorized use, abuse, or security breaches by third parties related to the use of the Website so that appropriate actions can be taken.
1. Purpose and Scope of Information Collection
When using the features of the AEON MALL Thanh Hoa Website or contacting us via online tools or contact forms, users may be required to provide certain information such as full name, email address, phone number, address, account password, etc.
The information provided by users enables us to identify, verify, support, contact, and communicate with users during the provision of services.
Users are required to ensure that all information provided to AEON MALL Thanh Hoa is accurate, complete, and up to date at the time of submission. By providing such information, users are deemed to have consented to our collection and use of the information in accordance with this Policy. Any inaccuracies may affect users’ rights and benefits, and we shall not be held responsible for such cases.
Users are also responsible for promptly notifying AEON MALL Thanh Hoa of any unauthorized use, abuse, or security breaches by third parties for timely resolution.
2. Scope of Information Usage
AEON MALL Thanh Hoa Website uses user-provided information for the following purposes:
- To provide services and utilities tailored to each user
- To send notifications regarding interactions between users and AEON MALL Thanh Hoa, allowing users to track communication progress
- To contact and resolve issues in special cases
- To verify and manage user-related activities on the Website
- To send promotional information, activities, events, surveys, or research conducted by AEON MALL Thanh Hoa and/or its affiliates and partners via email, SMS, or Website notifications
- For any other purposes with the user’s consent
To fulfill the above purposes, we may share information with AEON MALL Thanh Hoa’s partner companies, including third parties involved in the development of the Website. In such cases, we will endeavor to ensure that recipients do not misuse user information beyond the permitted scope and do not use it for unlawful purposes.
3. Data Storage and Personal Information Management
Users’ personal data will be stored until a deletion request is made in accordance with legal regulations or at the user’s request. In all other cases, personal data will be securely stored on AEON MALL Thanh Hoa’s servers.
Users have the right to access services and utilities on our Website, and to update, modify, or delete their personal information by logging into their accounts.
4. Information Collector and Manager
AEON MALL THANH HOA SHOPPING CENTER
Address: Quang Thanh Ward, Thanh Hoa City, Thanh Hoa Province, Vietnam
Hotline: 0234 3886 888
Email: [email protected]
Facebook: https://www.facebook.com/aeonmall.thanhhoa
5. Third-Party Links
The AEON MALL Thanh Hoa Website may contain links to third-party websites, applications, or online services that are not owned or controlled by us. AEON MALL Thanh Hoa does not control and is not responsible for these external platforms.
Users are advised to carefully review the terms and privacy policies of any third-party websites, applications, or services accessed through our Website.
6. Commitment to Protect Personal Information
We are committed to ensuring the absolute confidentiality of users’ personal information in accordance with this Policy. The collection and use of personal information are only carried out with the user’s consent, except where otherwise required by law.
We do not use, transfer, disclose, or provide users’ personal information to any third party without the user’s consent, except where required by competent state authorities in accordance with legal regulations or as agreed by the user under this Policy.
In the event that our data storage systems are attacked by hackers resulting in loss of user data, we will promptly notify the relevant authorities for investigation and inform affected users.
AEON MALL Thanh Hoa requires individuals and organizations to provide complete and accurate personal information (such as full name, contact address, phone number, etc.) when making inquiries, and to take responsibility for such information. We shall not be responsible for, nor resolve, any complaints related to user rights if the initial information provided is found to be inaccurate.
